Help Center
How can we help?
Short, plain guides for Howdyly owners and their teams. Cannot find what you need? Email support@howdyly.com and we reply the same day.
Start here · Getting set up
Get set up: forward your business line to Howdyly
The one step that turns Howdy on. Forward your existing business number to your Howdyly number, then make a test call.
Read the guide→Getting set up
Get set up: forward your business line to Howdyly
The one step that turns Howdy on. Forward your existing business number to your Howdyly number, then make a test call.
Teach Howdy about your business
Hours, services, prices, and answers to common questions. The more Howdy knows, the better every call goes.
Calls & booking
Let Howdy book appointments on your calendar
Connect Cal.com so Howdy can schedule callers straight onto your Google, Outlook, or iCloud calendar.
When Howdy passes a call to a human
How escalation works, how to set your escalation number, and what happens on a missed or transferred call.
Find and work your leads in the portal
Where every call, caller number, recording, and summary lives, and how to read a call at a glance.
Leads & notifications
Choose who gets notified about new leads
Add the people who should hear about every lead, and decide between an alert per call or a daily digest.
Lead emails not arriving? Fix it for your provider
If leads show in your portal but the emails are not landing, your provider is filing them as spam. Step by step fixes for Microsoft 365, Gmail, Outlook, Yahoo, and Apple Mail.
Account & billing
Sign in to your Howdyly account
No password to remember. Enter your email, we send a 6-digit code, and you are in your portal. Plus what to do if a code is not arriving.
Add a team member to your account
Bring the people who help run your business into Howdyly, each with the right access. Invite a teammate by email, pick their role, and they sign in with their own login.
Billing, plans, and the 30 day guarantee
How billing works, where to manage your plan and card, and how the results guarantee works.
What’s new
See all updates →Bring your team into Howdyly
NewInvite your team · Teammates can sign in any time
Read the how-to →Bring your own number, and text from it
NewForward or port your existing number · Text customers from your own business number
Read the how-to →See every call in detail
NewPer-call detail view · Knowledge editor · Howdy sounds more natural
Read the how-to →
More
Still need a hand?
A real person on our team will help you sort it.