Calls & booking
Find and work your leads in the portal
Every call Howdy answers is waiting for you in your portal, with the caller’s number, a recording, and a plain English summary of exactly what they wanted. This is your source of truth, and it is always complete.
Where your calls live
Open your portal and go to Calls. The newest call is at the top. Each row shows who called, when, and how it ended, so you can scan your day in seconds.
Read a call at a glance
Open any call to see everything Howdy captured.
- A plain English summary of what the caller wanted.
- The caller’s number so you can call back in one tap.
- The full transcript and the recording.
- Details Howdy picked up, like a name, an email, or the service they asked about.
Just hung up and the call is not there yet?
The transcript and summary usually appear within a minute or two of the call ending. If it still says processing, give it a moment and refresh.
Recordings and privacy
Every call is recorded with a short disclosure at the start, which is required in some states and good practice everywhere. You control how long recordings are kept, anywhere from 30 days to 12 months, and you can delete any single call from your portal at any time.
Want leads to come to you by email too?
Howdy can email your team the moment a call comes in. Set who gets them in lead notifications. If those emails are not arriving, the deliverability guide fixes it.
Need a hand?
A real person on our team is happy to help. Email support@howdyly.com and we reply the same day. Prefer to talk it through? Reach Kate at kate@howdyly.com.