Howdylylive

What's new

Howdyly product updates

Every improvement we ship, in plain language. Howdy gets better for your business without you lifting a finger.

  1. Bring your own number, and text from it

    • NewForward or port your existing number

      Keep the business number your customers already know. Forward it to Howdy in a couple of minutes (we detect your carrier and give you the exact steps), or port it onto Howdyly entirely. Find it under Settings, Numbers.

    • NewText customers from your own business number

      Howdy can now send texts from your real business line, not a generic number. Add your details under Settings, Texting and we handle the carrier registration for you.

  2. See every call in detail

    • NewPer-call detail view

      Open any call from your dashboard to read the full transcript turn by turn, play the recording, and flag anything that needs a look. Recordings are kept for 14 days; transcripts stay forever.

    • NewKnowledge editor

      Add FAQs, notes, and policies in plain language and Howdy quotes your exact answers on calls. Great for the things that aren't on your website, like "we don't take walk-ins after 4pm."

    • ImprovedHowdy sounds more natural

      When a caller asks what's on the menu, Howdy now gives a quick overview and a clarifying question instead of reading the whole list. Prices are spoken the way a person would say them.

  3. Howdy knows your business better

    • ImprovedReads menus from PDFs and images

      Howdy can now read menus and price sheets that live as image-based PDFs, so she can answer specific menu and pricing questions accurately.

    • NewKnowledge coverage score

      See at a glance what Howdy knows about your business across hours, menu, services, pricing, reviews, and contact info, with one-tap links to fill any gaps.